Money Back Guarantee
We work hard to exceed your expectations by the quality of the final paper. Many of our clients come back to order more and we’re grateful for their trust. If you decide to cancel the order - you can always rely on our firm and transparent Money Back Guarantee.
- Money Back Guarantee is applied in the below 4 conditions with the stated refunds:
- If the writer has not started working on your order and you request for cancellation -your 100% money will be refunded in 4-6 business days.
- If the writer has started working on your order and has completed approximately 25% of the total content - you will be refunded 75% of the total amount, giving 25% of the compensation to the writer.
- If the writer has completed 50% of the work and you request for a cancellation - you will receive 50% of order cost back. We will pay the rest 50% to the writer.
- If you request for a cancellation after the work is finished, you will not receive any refund.
- If you will make a replacement order without a formal cancellation of the previous one - Money Back Guarantee would not be applicable to the first order.
- We always match the type of work and writer to make sure that you receive the highest quality of work delivered from the most suitable writer. But in case you feel that the work doesn’t match your expectations and you need a new writer assigned - please specify your reasons and expectations and we would reassign your work to another writer. We do this procedure first. So select his option and see the results before forwarding the cancellation or refund requests.
- If you approve the work and decide to request revision during the 5-day period - you cannot request the cancellation after these revisions. You can place a request for proofreading or editing but cancellations and refunds are not applicable.
If you have other questions about the Money Back Guarantee – feel free to contact us.